Welcome to BlackBox Hosting

BlackBox Hosting is not just a world-class hosting company based in the UK, but a passionate team of technology experts supplying reliable, secure and cutting-edge solutions.

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SERVICE LEVEL AGREEMENTS

 

Offering Total Peace of Mind

All of our cloud hosting solutions come with the BlackBox Hosting service level agreement (SLA), which gives our customers complete peace of mind knowing that we guarantee the highest level of service.

We do not believe in multi-level SLAs; all of our clients are provided with the same high level of service, whether you host one or hundreds of servers with us.

 

We ensure that your data is protected and secure so you can focus on your business.

  •       24/7 support and monitoring across all of our services
  •       24/7 remote hands support
  •       Guaranteed 15-minute response times with 99% of issues resolved within the hour
  •       1 hour hardware replacement warranties
  •       99.99% network uptime guarantees

 

As with all of our services, we do not advocate a one-size fits all approach; we take the time to understand your requirements before designing a secure product that simply works. Developed to streamline your IT processes, increase and enhance productivity, BlackBox Hosting service level agreements come with expert, readily accessible support as standard.

To take the first step towards the freedom and flexibility of a commercial managed hosting, just give us a call on
+44 02037407840 to talk through your requirements or Contact Us.